You paid for the inquiry. What happens after it arrives?
Turn New Inquiries Into Booking Conversations.
Cactus uses AI to respond to new inquiries and help your team keep follow-up moving. See the intake, handoff and booking workflow that fits your business.
Speed-to-lead is part of Cactus's highest-tier plan.
See how your next lead gets handled.
Leave your details for a callback, or book a time directly below.
Review your inquiry sources, follow-up and handoff. See what your Lead Response Map would cover.
Choose a time for your Lead Response Review.
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Your ads bring the inquiry. Build a response process around it.
This is built for home-service teams that already generate inquiries from paid search, service pages, calls and referrals. The open question is not where the next lead comes from. It is what happens in the minutes and days after it lands: who answers, what gets asked, who carries the thread, and how an interested homeowner ends up on the schedule.
This is not cold calling.
Cactus responds to people who already raised a hand with your business. There is no purchased list and no pitching strangers who never asked for a visit.
This is separate from reactivating old work.
Reaching back out to unsold estimates and past customers is a different workflow with its own review. This page is about the inquiry that just arrived.
The workflow
See the process before you commit to it.
See a supported lead-response workflow. Discuss which inquiry sources, channels and booking steps fit your business, including where a person still needs to act.
- The trigger that starts a response, and what it depends on
- The channel a homeowner actually receives, and what it asks
- The point a person takes over, and the rule that stops the automation
The deliverable
The Lead Response Map
Your Lead Response Map lays out the inquiry source, first response, follow-up owner, human handoff and booking path. Use it to identify what happens next and who is responsible. This is a planning deliverable, not an instant download.
Inquiry source
Where the inquiry came from: paid search, a service page, a call, a form or a CRM entry.
First response
What goes out first, on which channel, and what it asks the homeowner.
Follow-up owner
Who holds the thread while the conversation is still open, and for how long.
Human handoff
The point a person takes over, what triggers it, and what stops the automated replies.
Booking path
How an interested inquiry becomes a scheduled visit your team can staff.
What the review covers
- Your current intake path, source by source, including the ones that route to a phone instead of a form
- Where Cactus can respond to a new inquiry, and which of your sources and CRM records that applies to
- What your team still does by hand, and where that ownership sits today
- Whether the highest-tier plan fits how your business already runs
Before you book
Cactus works with Jobber and Housecall Pro. Which triggers, response channels and booking steps apply to your account depends on the source and how your CRM is set up, and some steps stay manual. The review is where that gets established for your business rather than assumed.
Book a Lead Response ReviewSpeed-to-lead is part of Cactus's highest-tier plan.
Questions teams ask first
Which plan includes speed-to-lead?
Speed-to-lead is part of Cactus's highest-tier plan. The review comes first so you can see whether that tier matches how your business already handles inquiries before anything is scoped.
Does this work with our CRM and every lead source?
Cactus works with Jobber and Housecall Pro. Coverage is not the same for every source or every account: the trigger, the response channel, the timing and whether a booking writes back into the CRM depend on your setup, and some steps stay manual. We map what applies to you during the review instead of promising that everything runs on its own.
Is this a demo, or a promise of booked jobs?
It is a working session on your response process. There is no guaranteed number of bookings attached to it, and AI response does not convert every inquiry. What you get is a workflow you can see, question and decide on.
What about our unsold estimates and past customers?
Reactivating unsold estimates and past customers is a separate workflow. Ask about a Customer Reactivation Review if that is your priority.
See how your next lead gets handled.
Book a Lead Response Review and walk the intake, handoff and booking path with the team.
Book a Lead Response ReviewSpeed-to-lead is part of Cactus's highest-tier plan.